VoIP Phone Systems - Affordable Business Solutions

In business, it's important to keep your costs as low as possible and profits high. Fortunately, VoIP business telephone systems are designed to help you achieve both of these goals. Continue reading to learn more about how VoIP business telephone systems in Ventura are the most affordable solution for your business.

Long Distance Calls

If your business is like most businesses, you have to make regular long distance calls to suppliers and customers. If you are still using traditional phone lines, your long distance calls can quickly add up and become an expensive aspect to doing business. On the other hand, VoIP business telephone systems utilize the Internet for long distance or international communication, which costs a fraction of traditional long distance calls.

Reduce the Cost of Travel

If you regularly have to make visits to customer or supplier sites, the cost of traveling can be one of the most significant expenses of doing business. However, VoIP business telephone systems in Ventura offer video conferencing as the premier solution. Instead of having to travel to the site for an in-person visit, you can utilize video conferencing and accomplish the same goal without ever leaving the office. This same feature can be used to increase productivity by simplifying collaboration.

Increase Productivity

The old phone systems worked by assigning a phone number through a dedicated line. You had to be stationary in the office if you wanted to use the same number. However, VoIP phone systems offer number portability, which means the phone can use the same number from anywhere as long as it has the right connectivity. As a result, VoIP business telephone systems in Ventura are designed to move with you on the go and increase productivity.

For the best business telephone system in the Ventura area, call Affordable Telephone Systems. They will help you assess your needs and get you the right phone system at the right price.

Affordable Telephone Systems      866-666-9650

Reliability and Functionality . . . Our Commitment Guaranteed!!

All Is Calm…How to Handle the Holiday Season like a Boss

Holidays are a stressful time for anyone let alone a business owner. Employees take time to be with their families, everyone is trying to shop and prepare for their celebrations, and your family wants to go out of town for the holidays. So who is left holding down the fort at your office? VoIP telephone systems give you the affordability to celebrate the holidays with your family without sacrificing your business’ needs. VoIP phone systems have the find me follow me feature that will allow your business calls to ring at the office, your home, your cell, or wherever you are. You can set this feature to find your location and ring you on the device you are using. This is helpful because it will mean your customers won’t have to wait for you to return their calls. If you don’t have a lot of incoming calls during the holidays, you could activate the voicemail to email feature and have your voicemails sent to your email for you to quickly handle any emergency situations that could occur. Using these features in conjunction with the auto attendant feature can save you time while still providing exceptional customer service to your clients. So go be merry and let your VoIP telephone system work for you and let you have a happy holiday season too!

Affordable Telephone Systems                866-666-9650

Reliability and Functionality! . . . Our Commitment Guaranteed!!

VoIP – Can you Save Money on Your Phone Service?

Phone service can be one of the most costly utilities for a small business these days but it doesn't have to be. VoIP phones systems offer small businesses a more affordable alternative to traditional phone service.  VoIP phone systems for small business uses your existing broadband connection to place your calls. The service works by turning your voice into little data packets and sending them over a broadband connection. This eliminates your business’ need for expensive local and long distance plans. VoIP phone systems have lower upfront costs as opposed to traditional phone systems. Traditional phone systems also require pricey contracts with high overage fees and costly installation charges. Opting for VoIP phone systems will cut your installation costs because there are no new phone lines to install.

VoIP phone systems offer unlimited long distance for a flat rate or monthly fee instead of a large package “deal” or high usage rates through your phone company. Having to cope with huge international calling bills or buying international calling cards has become an antiquated method because with VoIP phone systems international calling is available at a fraction of the usual rate. This will encourage and simplify audio/video conferencing and help improve your company’s communication and productivity. Because of these reasons VoIP phone service is the most cost effective option for all your small business phone needs.

Austin Multi-Line Services has been serving the Austin area for over 30 years, helping small and medium businesses to choose the right VoIP telephone systems for their small/medium business and save money on their monthly service.  Trust your business to the experts at Austin Multi-Line Services.

Affordable Telephone Systems                866-666-9650

Security and Connectivity! … Our Commitment Guaranteed!

Quality of Service – An Important Consideration for Your Business Phone System

VoIP phone systems can be an excellent choice for many businesses. They are full-featured systems providing some of the most sophisticated capabilities and a considerable cost savings.

But many companies are afraid of moving to a VoIP system.  They are worried about call quality, unsure if their network has the bandwidth to support transporting voice packets in a timely fashion.

Today’s networks carry a variety of traffic from data (email, texting, file download, etc.) to video (including streaming video, gaming, and video conferencing). If voice packets are among the mix, how do we guarantee good voice quality?

The answer is two-fold. The first important step is to assess the bandwidth utilization of the network and the impact added packets might create. If the network is already at saturation, then added voice packets is not smart.

However, if the network does have the bandwidth to support carrying voice packets, then the next step is ensuring proper Quality of Service.

Quality of Service or (QoS) is an important aspect in today’s multi-media communications. QoS is a means of measuring and providing priority for certain types of packets being sent across the network. If your network has the bandwidth to support voice then giving voice packets the highest priority will insure they are sent reliably and expediently even if there is minor congestion in the network.

If you are unsure about your ability to support VoIP but would like to learn more about this wonderful technology and features, contact the experts at Affordable Telephone Systems.  They can quickly help you understand if a VoIP phone system is right for you and suggest alternative if it isn’t. Get a business phone system that is right for your business at a price that is right for your budget.  Call Affordable today!

Affordable Telephone Systems                866-666-9650

Security and Connectivity! . . . Our Commitment Guaranteed!

What is VoIP and would it work well for my business?

VoIP is a term that gets tossed around a fair amount these days, but what does is really mean and how do I know it will work well for my business?

The term VoIP business phone system means a group of phones that work together in a business environment using Internet Protocol. The voice packets are digitized and sent over the internet using Transmission Control Protocol (TCP) to guarantee the delivery of the packet as well as insure the packets will be delivered in the same order in which they were sent. 

The handshake with the receiver of the phone call is initiated by SIP (Session Initiation Protocol) and is prevalent in IP telephony. SIP controls how the call is established, how the packetized voice data is transferred during the call, and SIP tears down the connection when the call is concluded.

An office phone system based on VoIP provides your small business with the ability to communicate with each other, satellite offices, and your customers using internet connections instead of the public switched telephone network (PSTN). The exciting part about VoIP phones is the additional telephony capabilities that are possible, applications such as voicemail, virtual receptionist, dialing menus, routing, hunt groups, etc. Some of the more capable models include advanced features such as ACD queuing, conferencing, and even faxing without the need for specialized equipment.

The biggest concern people have when considering business VoIP is the speed and reliability of their LAN and their internet speed. If you have any doubts about your IP backbone’s ability to support a good VoIP phone system for your small business, contact the local experts at Affordable Telephone Systems. They will complete an in-depth analysis of your communications needs and help you decide the best path forward.

Call a name you can trust for your VoIP phone systems for small business.

Affordable Telephone Systems                866-666-9650

Security and Connectivity! . . . Our Commitment Guaranteed!

7 VoIP Phone Features to Improve your Growing Business

Many small businesses are making the switch to VoIP phone systems.  There are some great advantages to cloud-based phone systems.  Here are a few for you to consider as your business grows and matures:

1. Call Routing – If your small business has a mobile workforce (sales or technicians on the road), then this feature may be just what you need. Find me / follow me call routing allows you to create a list of phone numbers where you can be found, before your call ends up in voicemail.  Don’t let those critical call backs go unanswered.  Consider call routing for your small business professionals.
2. Call Detail Reports – Don’t manage your business in the dark.  Learn how you company spends its time through extensive call detail reporting.  VoIP systems have all the data to help you manage your business effectively.  Review details of your call history including call origination, destination, duration and cost.  Compare month over month and be on top of your game.
3.  Auto Attendant – Many VoIP systems include an automated attendant feature that helps route calls without the expense of a full time receptionist.  Your business will appear more professional and more available.  Your customers will appreciate the ability to get to the person or department they need right away.
4. Call Screening – Have you been in a meeting but anticipating an important phone call, excuse yourself to answer the phone only to be interrupted by a telemarketing call.  Call screening delivers the data to keep you focused where you need to be.  Caller ID information allows you to prioritize calls and decide how the caller is to be handled.
5. Music on Hold – If your company has to put callers on hold for information look up, to confer with experts or supervisors, or simply to help direct the caller to the right destination, don’t subject your clients to deadly silence or lousy elevator music.  VoIP phone systems allow you to choose what your caller hears.  Important messaging, improved music, lasting impressions.
6. Coaching Tools – Don’t give your employees advice after it’s too late. Coaching can be much more effective during the call whether it is information on policies, how to handle a difficult customer, or just training a new employee on how you want your business presented.  Handle these coaching opportunities in real time with Barge and Whisper features which allow you to monitor or assist without the client being aware.
7. Do Not Disturb – The Do Not Disturb feature protects your valuable time with clients, in conference, or during lunch meetings.  Best of all, you can program the system to offer the caller another destination or your voicemail so they feel cared for, not ignored.

There are many great phone features today both in traditional phone systems and in cloud-based VoIP systems.  Let your local expert help you discover what phone systems best meet your business needs.  Affordable Telephone Systems provides consultation and installation of traditional and VoIP phone systems for small business.  Choose a reliable business partner who can help with all your phone, cabling, and security needs.  Call Affordable Telephone Systems today!   1-866-666-9650

Affordable Telephone Systems

Security and Connectivity! . . . Our Commitment Guaranteed!