No Power? No Problem!

Harsh winter storms are destructive and hindering. They cause power lines to go down leaving many people without an effective way to communicate. As a business owner you depend on your phone to keep you in touch with your customers but what happens when they can’t contact you? Reliable communication is a must! VoIP phone systems are a reliable form of telephone communication while having the flexibility to handle natural disasters. With features like call continuity you will never miss a call. This feature allows you to have your VoIP system automatically forward calls to a mobile device when your main office line loses connectivity. You will be the business with a working phone system while all of your competitors remain unavailable to their clients. And don’t forget, if the weather is bad enough that neither you nor any of your employees can even get to the office you can switch it up and have your VoIP phone system use its forwarding feature to forward all your calls to a home or cell phone. This will help safeguard your company so you won’t ever be unavailable to your customers, even in a blizzard! So switch to a VoIP phone system this winter and ensure your company can meet your customers’ demands all winter long without interruption.

Affordable Telephone Systems                866-666-9650

Security and Connectivity! . . . Our Commitment Guaranteed!

Quality of Service – An Important Consideration for Your Business Phone System

VoIP phone systems can be an excellent choice for many businesses. They are full-featured systems providing some of the most sophisticated capabilities and a considerable cost savings.

But many companies are afraid of moving to a VoIP system.  They are worried about call quality, unsure if their network has the bandwidth to support transporting voice packets in a timely fashion.

Today’s networks carry a variety of traffic from data (email, texting, file download, etc.) to video (including streaming video, gaming, and video conferencing). If voice packets are among the mix, how do we guarantee good voice quality?

The answer is two-fold. The first important step is to assess the bandwidth utilization of the network and the impact added packets might create. If the network is already at saturation, then added voice packets is not smart.

However, if the network does have the bandwidth to support carrying voice packets, then the next step is ensuring proper Quality of Service.

Quality of Service or (QoS) is an important aspect in today’s multi-media communications. QoS is a means of measuring and providing priority for certain types of packets being sent across the network. If your network has the bandwidth to support voice then giving voice packets the highest priority will insure they are sent reliably and expediently even if there is minor congestion in the network.

If you are unsure about your ability to support VoIP but would like to learn more about this wonderful technology and features, contact the experts at Affordable Telephone Systems.  They can quickly help you understand if a VoIP phone system is right for you and suggest alternative if it isn’t. Get a business phone system that is right for your business at a price that is right for your budget.  Call Affordable today!

Affordable Telephone Systems                866-666-9650

Security and Connectivity! . . . Our Commitment Guaranteed!

What is VoIP and would it work well for my business?

VoIP is a term that gets tossed around a fair amount these days, but what does is really mean and how do I know it will work well for my business?

The term VoIP business phone system means a group of phones that work together in a business environment using Internet Protocol. The voice packets are digitized and sent over the internet using Transmission Control Protocol (TCP) to guarantee the delivery of the packet as well as insure the packets will be delivered in the same order in which they were sent. 

The handshake with the receiver of the phone call is initiated by SIP (Session Initiation Protocol) and is prevalent in IP telephony. SIP controls how the call is established, how the packetized voice data is transferred during the call, and SIP tears down the connection when the call is concluded.

An office phone system based on VoIP provides your small business with the ability to communicate with each other, satellite offices, and your customers using internet connections instead of the public switched telephone network (PSTN). The exciting part about VoIP phones is the additional telephony capabilities that are possible, applications such as voicemail, virtual receptionist, dialing menus, routing, hunt groups, etc. Some of the more capable models include advanced features such as ACD queuing, conferencing, and even faxing without the need for specialized equipment.

The biggest concern people have when considering business VoIP is the speed and reliability of their LAN and their internet speed. If you have any doubts about your IP backbone’s ability to support a good VoIP phone system for your small business, contact the local experts at Affordable Telephone Systems. They will complete an in-depth analysis of your communications needs and help you decide the best path forward.

Call a name you can trust for your VoIP phone systems for small business.

Affordable Telephone Systems                866-666-9650

Security and Connectivity! . . . Our Commitment Guaranteed!