VoIP is a term that gets tossed around a fair amount
these days, but what does is really mean and how do I know it will work well
for my business?
The term VoIP business phone system means a group of
phones that work together in a business environment using Internet Protocol.
The voice packets are digitized and sent over the internet using Transmission
Control Protocol (TCP) to guarantee the delivery of the packet as well as insure the
packets will be delivered in the same order in which they were sent.
The handshake with the receiver of the
phone call is initiated by SIP (Session Initiation Protocol) and is prevalent
in IP telephony. SIP controls how the call is established, how the packetized
voice data is transferred during the call, and SIP tears down the connection
when the call is concluded.
An office phone system based on VoIP provides your
small business with the ability to communicate with each other, satellite
offices, and your customers using internet connections instead of the public
switched telephone network (PSTN). The exciting part about VoIP phones is the
additional telephony capabilities that are possible, applications such as voicemail,
virtual receptionist, dialing menus, routing, hunt groups, etc. Some of the
more capable models include advanced features such as ACD queuing,
conferencing, and even faxing without the need for specialized equipment.
The biggest concern people have when considering
business VoIP is the speed and reliability of their LAN and their internet
speed. If you have any doubts about your IP backbone’s ability to support a
good VoIP phone system for your small business, contact the local experts at
Affordable Telephone Systems. They will complete an in-depth analysis of your
communications needs and help you decide the best path forward.
Call a name you can trust for your VoIP phone systems for small business.
Affordable Telephone
Systems 866-666-9650
Security and
Connectivity! . . . Our Commitment Guaranteed!
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