The Virtual
Receptionist is an Automated Attendant telephony feature that allows phone
calls to your business to be routed to the appropriate extension without the
need for a live person. Many Automated
Attendant systems offer a simple menu (Press 1 for Sales, Press 2 for Service,
etc.) and also allow the caller to reach a live operator. Automated Attendant features can be part of your
telephone system, especially PBX (Private Branch Exchange) systems or more
advanced IVRs (Interactive Voice Response) systems.
The Automated Attendant is an excellent telephony feature
for the small business that needs to stay connected with customers, does not
want to pay a full time receptionist, and yet wants a professional, easy-to-use
system for routing calls to the appropriate person. If you have any questions about adding a
Virtual Receptionist to your business, call Affordable Telephone Systems
today. They offer the best small business telephone systems and
will advise you on the best way to add any new features and functionality to
improve your business communications.
Affordable Telephone Systems 866-666-9650
We’ll keep you connected! . . . Our Commitment Guaranteed!
No comments:
Post a Comment