Time to Relocate?

Relocating your office is a very stressful process. A lot is involved when planning the layout and structuring. Maximum efficiency, what office equipment needs to be updated, and getting things transferred in a timely manner are just a few of the headaches you’ll have to deal with. Affordable Telephone Solutions offers help in relocating your business’ telephone system. Let Affordable’s phone system specialists help ease some of the burden and ensure that you don’t miss an important call in all of the chaos.

Aside from installation they are also able to assess the communications needs in your building as well as give you advice on ways to improve your current system to maximize the benefits you receive from your phone system. When expanding an office you must expect that there will be periods of time where office equipment is non-operational but there are ways to continue working even without fully operating equipment.

·         Schedule time for phone and internet moving, installation, and upgrades. This will mean planning in advance so that the work occurs during the office lunchtime or after hours.

·         Let your clients know your office is moving! This point cannot be stressed enough. Your clients are your bread and butter and you need to keep them informed. This will also help them be more understanding when it takes you a little longer to return their call or help them while relocating.

·         Have your telephone company manage the move for their commodity. This will decrease your liability and ensure the job is done right.

·         Forward calls from your phone lines to employee’s work mobile phones until the building’s system is fully functional again.

·         Sketch out your office’s new design. Work with your phone installation company to make best use of your data communications system and ensure the physical move is well planned. This will help to reduce the time your phones are down.

By working hand in hand with Affordable Telephone Solutions you are assured they will guide you to setting up your telephone system in your new office in such a way that it will meet all of your business needs while exceeding your expectations. 

Affordable Telephone Systems                866-666-9650

Reliability and Functionality! . . . Our Commitment Guaranteed!!

Call Queue Features

VoIP phones offer many features and all of them are designed to assist the phone user and make them more efficient. Call queue is a feature that helps not only one user but multiple users on the entire office’s telephone system. Call queue is designed for businesses that have a large amount of incoming calls. This feature receives the calls, answers them, and places them in

queues that have been set up to be the most advantageous for the company. Once in the queues the calls can have advertisements, soothing music, or customized messages playing for your clients. Almost every part of this feature is customizable to fit your business from the information clients hear on hold to the way calls are assigned to your employees.

Call queue has the ability to be assigned many different ways and even has a feature that allows the employees to have a pause between calls in case they need to take notes, write a quick assessment of the last call, or take a bathroom break. Call queue can handle as many as 15 calls in each queue at one time and depending on your phone system’s capabilities you can have 5-6 queues set up. With your system able to handle 75 calls at once it will allow you to serve your customers in a prompt, pleasing, and timely manner. 

If call queue is a feature you think would benefit your business but you haven’t yet upgraded to VoIP phones in your office give Affordable Telephone Solutions a call. They will come out and do a free assessment to help you get started. 

Affordable Telephone Systems                866-666-9650

Reliability and Functionality! . . . Our Commitment Guaranteed!!

How to Find the Best Small Business Phone Company

Finding reliable companies to help you build your business can be a daunting chore. You want to make sure and partner with people you trust. Telephone services are the lifeline of your small business since it is your primary method of communication with your clients. When you are shopping for the best small business telephone company there are several things you will want to consider:

   1.) How long have they been in business? The length of time a business has been open is not the main reason you will want to research this information but rather what do their customers have to say after this long? Affordable Telephone Solutions has been in business for more than 30 years and they are still currently expanding their company! 

   2.) What is their customer service policy? You will want to choose a company that is customer service oriented and prompt to respond to your business’ needs. Affordable Telephone Solutions keeps their technicians on call 24 hours a day/ 7 days a week for on-site service so they are there when you need them. 

    3.) What technology do they install and service? You will want to find a company that keeps abreast of the current technology advances and ensures their technicians have the knowledge and training to work on any telephone system whether it is brand new or decades old. Affordable Telephone Solutions believes that staying competitive means staying up to date with new advances in technology while meeting all of the industry standards and specifications. 

    4.) How do they help enhance your business? A good telephone company will help you plan, install, and support the phone system that best fits your needs and your budget.  Affordable Telephone Solutions goal for their clients is to keep their client’s data communications right in step with the business’ current needs. Whether it is expanding for a growing company or doing a complete overhaul to upgrade your business they deliver world class service and cutting edge products. 

Affordable Telephone Solutions goes above and beyond to provide their customers with service that is beyond measure, so when you are trying to choose the best small business telephone company for your business, choose Affordable.

Affordable Telephone Systems                866-666-9650

Reliability and Functionality! . . . Our Commitment Guaranteed!!