VoIP phone systems offer businesses a way to connect
with their customers like phone systems never have before. Not only are they
more cost effective for business owners but the VoIP phone service includes features
that help customer satisfaction ratings go through the roof.
One of the
features is where the system calls multiple lines until it finds an employee
who answers. This enables the business to gain customer satisfaction through
personal interaction. Plus customers respond well to having their calls
answered in just a few rings and when they have very little of their time spent
transferring them from department to department.
In a
different scenario the phone has another great feature. During a very important
staff meeting where no one can answer the phone, there is a VoIP feature called
voicemail to email that will transcribe the voicemail and email it to the
employee. This helps eliminate lost post it notes and
hastily-scribbled-barely-legible phone numbers. The email is automatically
generated and waiting in the inbox for when the employee returns.
Another great
thing about VoIP is the sound quality. VoIP far surpasses the sound quality of
a traditional phone line. There is less interference and greater clarity which
helps your company sound more professional.
Not sure what
VoIP phone system is right for your office? Contact the
professionals at Affordable Telephone. They will come out and talk to you about
what it is you want from your business phone system and make a recommendation
based on your needs. Don’t wait for your customer ratings to drop, call us
today!
Affordable Telephone
Systems 866-666-9650
Security and
Connectivity! . . . Our Commitment Guaranteed!
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