VoIP
has an abundance of features to choose from that can help your company be more
productive. All small business telephone needs will vary a little depending on the
type of business. For example a plumber will need to utilize the call
forwarding feature more often than a grocery store. With the plethora of
features available there is something for just about any type of company. The
most common features tend to be: call forwarding, unlimited calling, auto
attendant, conferencing, and music on hold.
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Call forwarding gives you to ability to
forward your calls to a different number or directly to a voicemail account.
This means you can be away from your desk and have the call forwarded to
wherever you are or if you are in an important meeting you can have it ring to
voicemail so it doesn’t interrupt the meeting.
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Unlimited calling is one of the largest
benefits of a VoIP telephone system. On a VoIP system calls are transmitted in
small data packages over broadband. This eliminates the old fashioned phone
line and makes calls more affordable for companies. Instead of paying by call
you pay by user and each user is able to make unlimited calls from their phone
line. This feature alone can save companies upwards of 30% off their phone
bills depending on the number of outgoing calls.
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Auto attendant is another great feature
because it answers the phone and forwards the call to the correct department or
person instead of interrupting your employees and their work. This feature also
has the ability to play custom messages from the company or music for the
caller while they are on hold.
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Conferencing is a commonly used feature that
gives your company the ability to host office-wide meetings so all of your
employees can be on the same page. IF you have more than one office it is not a
problem. Conferencing can keep you connected to every location you own.
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Music on hold can be a separate feature from
auto attendant. This will allow your company to have the initial person-to-person
greeting while allowing your customers to hear your sales, important messages,
or relaxing music while waiting for the employee to return to the call.
These are just a few of the
common features of VoIP. There are also
e-faxing capabilities, voicemail to email, call blocking, holiday schedule, and
many more features to enrich your business options. So make the switch today to
the best small business telephone! Call Affordable Telephone Systems to come install your
VoIP telephone system and start using your features now!
Affordable Telephone
Systems
866-666-9650
Reliability and Functionality! . . . Our
Commitment Guaranteed!!
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